Shipping Policy

All our shipments are transported via air.

Common shipping methods include:

  • DHL
  • UPS
  • China Post (ePacket)
  • YunExpress
  • Yanwen
  • 4PX
  • Others (USPS, Royal Mail, Evri, etc.)

You can view and select these shipping options on the checkout page or in your shopping cart.

We reserve the right to upgrade to a faster or equivalent shipping method at no additional cost and without prior notification to customers. The final shipping method and tracking number will be sent to you via email once the package is dispatched.

About Tax

In cases where we do not specify “Delivered Duty Paid” alongside the shipping method, it means that it is “Delivered Duty Unpaid.” When your package reaches the customs office in your country, you will be responsible for paying any applicable taxes. It is advisable to familiarize yourself with the customs policy of your country in advance, or reach out to us via email before placing your order.

Shipping Time & Process

When you place an order, we will ship your ceiling vibrator from our warehouse to the international express point in China, which typically takes 1-3 working days.

Within 24 hours of the carrier receiving the ceiling vibrator, they will provide us with the tracking number. You will then receive an email from us containing the tracking number and the name of the carrier.

The estimated shipping time will be displayed on the shopping cart page after adding the product to your cart.

  • DHL ≈ 1 week
  • UPS ≈ 1 week
  • China Post (ePacket) ≈ 4 weeks
  • YunExpress ≈ 1-3 weeks
  • Yanwen ≈ 1-4 weeks
  • 4PX ≈ 1-4 weeks
  • Others (USPS, Royal Mail, Evri, etc.) ≈ 1-2 weeks

The provided time is based on the actual shipping time statistics for timely orders. We make no commitments regarding this shipping time.

Delivery Failure

Due to the lack of control over the delivery process once the package is sent out, we cannot assume any responsibility for delivery failures.

Buyers are required to monitor the progress of their packages at all times. If there are specific requirements, such as the need to update the delivery address or a request for the courier to place the package in a specific location, buyers should proactively communicate with the carrier.

We will do our best to assist you with this issue, but we cannot take responsibility for the outcome.

Incorrect Address

Buyers are responsible for entering the correct address when placing an order. If an incorrect address leads to delivery issues or the loss of a package, the buyer must assume full responsibility for the consequences.

We will do our best to assist you with this issue, but we cannot take responsibility for the outcome.

Return Shipping

We offer a 15-day unconditional return and refund policy from the date of delivery. To initiate a return, you will need to send the package back to our warehouse, and the cost of return shipping will be buyer’s responsibility.

Once we receive the returned package and verify that they are undamaged, we will issue a full refund within 7 days.

If the package are damaged or lost in return shipping, the buyer will be held fully responsible. Refunds will be denied.

Track Your Order

If you need to track your order, please visit our order tracking center or check your email.