All our shipments are transported via air.
Common shipping methods include:
- DHL
- UPS
- China Post (ePacket)
- YunExpress
- Yanwen
- 4PX
- Ontrac
- Others (USPS, Royal Mail, Evri, etc.)
You can view and select these shipping options on the checkout page or in your shopping cart.
We reserve the right to upgrade to a faster or equivalent shipping method at no additional cost and without prior notification to customers. The final shipping method and tracking number will be sent to you via email once the package is dispatched.
About Tax
For most countries, including the United States, Canada, the United Kingdom, EU countries, Australia, New Zealand, and others, taxes are already included in the product price, and we have entrusted our carrier to handle customs clearance on our behalf. There are no additional fees beyond the amount paid at the time of order.
However, in some countries where our carrier cannot provide tax payment and customs clearance services, such as certain African and South American countries, we will contact the buyer before shipping to arrange for the payment of taxes and customs clearance.
Delivery Failure
Due to the lack of control over the delivery process once the package is sent out, we cannot assume any responsibility for delivery failures.
Buyers are required to monitor the progress of their packages. If there are specific requirements, such as the need to update the delivery address or a request for the courier to place the package in a specific location, buyers should proactively communicate with the carrier.
We will do our best to assist you with this issue, but we cannot take responsibility for the outcome.
As long as the address provided by the buyer when placing the order is accurate, and the email and phone number are reachable, we can guarantee 100% delivery.
Incorrect Address
Buyers are responsible for entering the correct address when placing an order. If an incorrect address leads to delivery issues or the loss of a package, the buyer must assume full responsibility for the consequences.
We will do our best to assist you with this issue, but we cannot take responsibility for the outcome.
Return Shipping
We offer a 15-day unconditional return and refund policy from the date of delivery. To initiate a return, you will need to send the package back to our warehouse, and the cost of return shipping will be buyer’s responsibility.
Once we receive the returned package and verify that they are undamaged, we will issue a full refund within 7 days.
If the package are damaged or lost in return shipping, the buyer will be held fully responsible. Refunds will be denied.
Track Your Order
If you need to track your order, please visit our order tracking center or check your email.